Privacy policy

Last updated: 30.6.20026.

This website and store are owned and operated by BAWALT LLC, a New Mexico limited liability company. BAWALT LLC operates the Zenic brand and website. Throughout this Privacy Policy, “Zenic,” “we,” “us,” and “our” refer to BAWALT LLC, operating through the Zenic brand.

Zenic provides this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Zenic is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how BAWALT LLC, operating the Zenic brand, collects, uses, and discloses your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

- Contact details, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, transaction details, form of payment, payment confirmation, and other payment details. Payment information may be processed by Shopify, payment processors, and related service providers.
- Account information, including your username, password, security questions, preferences, and settings.
- Transaction information, including the items you view, add to your cart, purchase, return, exchange, or cancel, and your past transactions.
- Communications with us, including information you include when contacting customer support.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you interact with or navigate the Services.

PERSONAL INFORMATION SOURCES

We may collect personal information from the following sources:

- Directly from you, including when you create an account, visit or use the Services, place an order, communicate with us, or otherwise provide us with your personal information.
- Automatically through the Services, including from your device when you use our products or services or visit our website, and through the use of cookies and similar technologies.
- From our service providers, including providers that enable website functionality, payment processing, order fulfillment, fraud prevention, customer support, analytics, marketing, and shipping.
- From our partners or other third parties, where permitted by applicable law.

HOW WE USE YOUR PERSONAL INFORMATION

Depending on how you interact with us and which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences, send notifications related to your account or order, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable you to post reviews, and create a customized shopping experience, such as recommending products related to your purchases.

Marketing and Advertising

We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing online advertisements for products or services on the Services or other websites. This may include advertising based on items you previously purchased, viewed, added to your cart, or other activity on the Services.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to your questions, provide effective services, and maintain our business relationship with you.

Legal Reasons

We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement, courts, regulators, or government agencies; to investigate or participate in civil discovery, potential or actual litigation, or other legal proceedings; and to enforce or investigate potential violations of our terms, policies, rights, or the rights of others.

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

- With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, shipping, marketing, and fraud prevention.
- With business and marketing partners to provide marketing services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as when needed to ship products to you or through your use of social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
- To comply with applicable legal obligations, respond to subpoenas, search warrants, court orders, regulatory requests, or similar legal process.
- To enforce applicable terms of service or policies, protect or defend the Services, protect our rights, and protect the rights, safety, and property of users or others.

Depending on where you reside, you may have a right to direct us not to share certain information about you for targeted advertising or marketing based on your online activity with different merchants and websites.

RELATIONSHIP WITH SHOPIFY

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services.

Information you submit to the Services may be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use certain Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. To provide these features, Shopify may make use of personal information collected about your interactions with our store, other merchants, and Shopify.

In these circumstances, Shopify may be responsible for certain processing of your personal information, including for responding to requests to exercise rights over Shopify’s use of your personal information. To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s consumer privacy resources and privacy portal.

THIRD-PARTY WEBSITES AND LINKS

The Services may provide links to websites or online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy policies, security policies, and terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, reliability, or practices of third-party websites or platforms.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may be viewable by other users of the Services and/or users of those third-party platforms.

Our inclusion of links does not, by itself, imply any endorsement of the content, owners, or operators of those third-party websites or platforms.

CHILDREN’S DATA

The Services are not intended to be used by children. We do not knowingly collect personal information about children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, prevent fraud, enforce contracts or policies, or protect our rights.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.

Right to Access / Know

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right of Portability

You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered to be targeted advertising under applicable privacy laws.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out for the device and browser that you use to visit the website, where required by applicable law.

Managing Communication Preferences

We may send you promotional emails. You may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in our emails or by contacting us. If you opt out, we may still send you non-promotional emails, such as emails about your account, orders, transactions, customer service requests, or legal notices.

EEA AND UK PRIVACY RIGHTS

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may exercise certain additional rights in relation to your personal information, including:

- Objection to Processing: You may have the right to object to our processing of personal information for certain purposes.
- Restriction of Processing: You may have the right to ask us to restrict our processing of personal information in certain circumstances.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you have the right to withdraw that consent. Withdrawal of consent will not affect the lawfulness of processing based on consent before withdrawal.

You may exercise any of your rights where indicated on the Services or by contacting us using the contact details below.

We will not discriminate against you for exercising any of your rights. We may need to verify your identity before processing your request, as permitted or required by applicable law.

In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf. Before accepting a request from an agent, we may require proof that you authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request in a timely manner as required by applicable law.

COMPLAINTS

If you have a complaint about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details below or to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, the UK’s equivalent transfer mechanisms, adequacy decisions, or other valid mechanisms recognized under applicable law, as relevant.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

CONTACT

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

BAWALT LLC
Operating the Zenic brand
Email: info@zenicx.com

For the purpose of applicable data protection laws, BAWALT LLC is the data controller of your personal information.